Phone Call Wednesday

Caller: My name is blah blah I'm a Realtor and personal friend of blahblah(my attorney) I would like to speak to him please.
Me: He's with a client right now. Would you like to leave a voice-mail or your number?
Caller: Don't you want my name?
Me: It's blah blah....your number please.
Caller: How do you know my name?
Me Internal: (Lord help me....I'm about to cuss!)
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Phone Calls for 29 May 2012

Caller: Good Morning. I was wondering if you offer a complimentary consultation?
Me: No Ma'am we don't. (What I really wanted to say... No we don't but I hope you enjoy your hotel stay! Please enjoy our complimentary soaps and shampoos but please don't remove our towels!)